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Tool Registration

Register your tool now to upgrade to a 2-year warranty.

Product Information

Would you like to return your Neuro™ tool?

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NOTE: If you're not already logged in, you will be directed to the login page first.

Personal Information

If you are a registered user on the Paul Mitchell Professional website, please enter the email address and password associated with your account in the form below.

If you are not a registered user, please create a password below to register your tool.
Reasons to Register Your Neuro® Tool


Paul Mitchell protects your tool from all defects or faults in manufacturing or materials.



Our customer service team is eager to answer any questions and quickly provide service.

For support, please call 1-888-522-8622 or email pmprotools@paulmitchell.com.



Stay up-to-date on all of the exciting news about Neuro, including new product launches, promotions and events.


Where do I find my serial number?

You can find it in two places: attached to the cord of your tool or on the box.

Serial Number

For Hot Rollers, you can find it on the bottom of each roller.

Serial Number